Guidance for Future

Fiverr Different Types of Invoices

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Fiverr Different Types of Invoices. Invoices are created for all purchases made on Fiverr so you can easily track your purchases, cancellations, and deposits. Depending on your country, these invoices can also be used for tax purposes. Manage all of your invoices from your Billing History page.

Important!

  • An invoice is created after a purchase—its details cannot be changed, so make sure your billing info is up to date.
  • When you pay with Fiverr Credits, an invoice is not issued.
  • You can download invoices from mid-2021 onwards. For earlier invoices, contact Customer Support.

At the moment, invoices are not available via the mobile app, only via the Fiverr website. 

Buyer: An invoice or credit invoice is issued for your orders and order cancellations.
Seller: When you use services like Seller Plus and Promoted Gigs, you will also receive an invoice. 

Learn about: 

Section 1Types of invoices
Section 2Invoice Currency 
Section 3Invoices for Fiverr Business
Section 4How to get your invoices
Section 5Why your billing information is important
Section 6To add or update your billing info

Types of invoices

Fiverr issues original invoices, credit invoices, and receipts. The information you entered on your billing info page, as well as some document-specific details, will be shown on your invoices. 

By default, all document types include your username and country. If you want to include your full name, company name, complete address, and tax ID, please make sure to add these details to your billing info page.

Invoice

An invoice is issued to a buyer every time a payment is made. So if, for example, you paid for an order, then added some Gig extras, and then added a tip, you will receive 3 invoices – one for each payment. 

Invoice-specifics include:

  • The date the invoice was issued.
  • A clickable order number (link). 
  • The name of the service, the quantity, each unit’s price, and the total amount.
  • The method of payment /s used, for example, Fiverr Balance supplemented with a credit card or PayPal. 
  • A tax disclaimer if relevant. 

Credit invoice

A credit invoice is issued to the buyer when an order is canceled.

Note: Funds credited to your Fiverr Balance prior to January 1, 2019, do not have a credit invoice. 

Credit invoice-specifics include:

  • The date the credit invoice was issued.
  • A clickable order number (the link). 
  • The name of the service, the quantity, each unit’s price, and the total amount.
  • A reference to the original invoice number. 

Receipt

Note: Receipts for Fiverr Business only.

A receipt is issued when the buyer deposits funds into their account. 

Receipt-specifics include: 

  • The date the receipt was issued.
  • The transfer method used, the date of deposit, and the total amount. 

Invoices for Fiverr Business

Fiverr Business users can download original invoices from the Order page starting July 2021. Prior to July 2021, invoices issued can be viewed (not downloaded) from individual order pages.

To add or update your billing info:

  • Log in and go to your profile picture.
  • Click on Administration > Billing information.
  • Update your full name, address, country, and, if relevant, your company name and tax ID. 
  • Mark the checkbox and your invoices will be emailed to you.

Invoice currency

The currency shown on the invoice is the one used to pay for your order. If you change your currency setting, then your new currency selection will now appear on your future invoices. Invoices that have been issued cannot be changed.  

To update your currency selection:

  • Log in and go to your profile picture.
  • Click Currency > Update your currency preference.

How to get your invoices

Original invoices, issued since mid-2021, can now be downloaded from the Billing History page. Invoices issued before mid-2021 can be viewed (not downloaded) from your individual order pages (from the Details tab).

To view your invoices:

  • Filter or search your invoices 
  • Download your invoices individually 
  • Select and download multiple invoices using the checkboxes > Download a CSV report/ zip of PDF files

Invoice downloads

  • Download invoices securely from your Billing history page
  • You can also  download original invoices and credit invoices issued after mid-2021 from your Order page:
    Order page > Select the order for which you require an invoice > Details tab > Download invoice (link)

If you are facing any issues, please contact Customer Support.

Invoices via email : Fiverr Different Types of Invoices

On your billing info page, be sure to mark the checkbox to automatically receive your invoices via email.

More: Fiverr Bank Transfers Withdrawals Procedure

Invoices from Customer Support

If your invoice is not available for download, then contact Customer Support. To make the process more efficient, please supply:

  • Your order number/s.
  • Timeframe; e.g., April 2021.

Why your billing info is important

Taxes, where relevant, are applied based on your billing information as you pay taxes based on the location you have entered. For example, in the USA taxes are applied per state

Country-specific GST exemptions

To avoid paying a Goods & Services Tax (GST) at the time of purchase, update your billing info as follows:

CountrySteps to take
AustraliaIndicate that you’re registered for GST. Add your Australian Business Number (ABN).
New ZealandIndicate that you’re registered for GST. Add your Kiwi GST number.

Israeli tax invoices : Fiverr Different Types of Invoices

Israeli buyers who need tax invoices before 2022, and didn’t get them by email, can contact Customer Support. To make the process more efficient, please supply:

  • Your order number/s.
  • Timeframe; e.g., April 2021.

To add or update your billing info:

  • Go to your Billing info page
  • Update your full name, address, country, and, if relevant, your company name and tax ID 
  • Mark the checkbox and your invoices will be emailed to you

For more information, please see Invoices FAQs. 

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