Guidance for Future


To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

1. What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

2. How do we use cookies?

Website uses cookies to remember:

  • your display preferences, such as contrast colour settings or font size
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
  • if you have agreed (or not) to our use of cookies on this site

Enabling these cookies will provide you with a better browsing experience. You can delete or block these cookies, but if you do that, some features of this site may not work as intended.

The cookie-related information is not used to identify you personally, and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

3. Do we use other cookies?

We use Google Analytics, a free web analytics service that collects anonymous user data (e.g. computer specifications, browser type and version, visitor’s country, etc.) for tracking and reporting website traffic. Read more about Google’s privacy policy / Google Analytics Terms of Service.

Cookies used by Google Analytics enable us to track the following information about visitors:

  • IP address (anonymised)
  • Random unique Visitor ID, Time of the first visit for the specific visitor, Time of the previous visit for the specific visitor, Number of visits for the specific visitor
  • Date and time of the request (visit to the site)
  • Location: country, region, city, approximate latitude and longitude (Geolocation)
  • Language of the visited page
  • Browser version, browser plugins (PDF, Flash, Java, etc.) operating system version, device identifier (User-Agent header)
  • Events
  • Files that were clicked and downloaded (Download)
  • Site search

4. How to control cookies?

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

5. Opt-out features

By default, website visitors are tracked using the first party persistent cookie from Google Analytics. You may choose not to be tracked (opt-out). If you change your mind, you can choose to be tracked again (opt-in).

Choosing not to be tracked does not affect your navigation experience on EZGuide website.

6. ‘Do not track’ preference

Do Not Track is a technology that enables visitors to opt-out from being tracked by websites for whatever purpose, including the use of analytics services, advertising networks and social platforms.

EZGuide website respects visitors’ preference and will not track visitors that have enabled the do not track option in their web browsers. If the visitor uses a browser that has a do not track function enabled, the cookie notice will by default be configured for “opt-out” from analytics.

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